There is no official acknowledgment yet for any of these issues from the Amazon team. Some say they tried uninstalling and reinstalling the app, clearing cache, and even logging out and in again but nothing seems to work. I used this yesterday without problems but now this has been going on for hours. On the rare fluke when I can, I cannot delete or add songs.

Tonight on both desktop and my Amazon Music Unlimited app on my Android, I cannot access my playlists. The echos say they cant find any music or cant connect to amazon music and the phone app will either show nothing or show my playlist but not any of my library. For others, the library section itself is unavailable or missing.Īffected Amazon Music users have found it to be an annoying issue since it prevents them from listening to their favorite playlists or songs.Īdditionally, users are allegedly encountering this problem with Amazon Music across a variety of devices, indicating that the problem is not exclusive to any one all of my devices (phone, echo, show, tv) started having issues with amazon music since yesterday. However, Amazon Music users are reporting that all playlists have disappeared or have been deleted owing to a bug. Usually, all purchased music should be available in the library section of the Amazon Music service along with any playlists you have made. Amazon Music songs in library or playlists missing or deletedĪccording to reports, some Amazon Music users are facing an issue where the songs in the library or playlists are suddenly missing or deleted for them ( 1, 2, 3, 4, 5). Similar to Spotify, Amazon Music is available both through its website and dedicated apps for mobile devices (Android and iOS).

It also has an online music store which became the first to sell music without digital rights management from top labels or individuals. Amazon Music is a music streaming platform operated by Amazon.

Playlists on amazon music